During usage, users may either forget their password or wish to change it to enhance account security. To ensure safe and convenient access, this guide provides detailed instructions on how to reset or change your password on Nami. 2. Reset password on Nami website Step 1: At the main screen select the Sign In button Step 2: Click on the button “ Forgot Password ” Step 3: The user needs to enter the email, then select the Confirm button. The screen will display an email message notifies a reset link has sent to your email. Step 4: Check your email and click the “Reset Password” button. Step 5: Enter the new password and verify the password again and finally click the “Reset password” button to complete. Now you can log in with the registered email address and newly reset password. 1. Reset password on Nami application During usage, users may either forget their password or wish to change it to enhance account security. To ensure safe and convenient access, this guide provides detailed instructions on how to reset or change your password on Nami Exchange. Resetting your Password (Forgot password) Step 1: On the Login screen , select “Forgot Password.” Step 2 : Enter your registered Email or Phone number. Step 3: Enter the verification code sent via your primary security method (Email/SMS). Step 4: Create a new password following the required format. Re-enter the password to confirm, ensuring both entries match. Changing to a new Password Step 1: On the Account screen, go to Security. Step 2: Select “ Add” under Password Step 3: Enter the verification code sent to your primary security method (Email or Phone Number) and your 2-Factor Authentication (2FA) code (if enabled). Step 4: Create a new password following the required format. Password Requirements Length: 8–50 characters Must include at least: 1 lowercase letter (a–z) 1 uppercase letter (A–Z) 1 number (0–9) 1 special character