Dear Nami community,
If a user encounters a problem that needs support while using Nami's products, please seek a solution by talking directly to Nami Exchange's community support specialists. The community support department operates 24/7 and is always ready to advise questions from Vietnamese and international users.
Contact our support on Nami Exchange website
Please look for help in the Support Box displayed in the lower right corner of the screen on the Nami Exchange website If you need any assistance.
Users can search for suitable answers in the FAQs box (1). If you still can't find a solution, please contact Nami Customer Support at Chat With Us box(2).
Contact our supports on Nami Exchange Application
At the Nami application main interface, select the Account icon on the left corner of the screen:
At the Account interface, select Chat with support:
The screen moves to the conversation with Customer Support as below.
Users should describe details issues, ask specific questions and provide relevant documents (screenshots, screen capture clips or any useful information) so that Nami support team can assist in checking and handling better.