To fully experience all features on the Nami new trading platform, users are required to complete identity verification (KYC) after account registration. This guide provides step-by-step instructions to help you complete the KYC process with ease. What is KYC? KYC stands for Know Your Customer . This is an investment industry standard that guarantees investment advisors some insight into the risk tolerance, investment knowledge and financial position of their clients. This is the first step in a customer relationship with a company. For financial investment, especially the cryptocurrency market, KYC is considered as the first stage for customer due diligence in AML (Anti Money Laundering) processes. When a new customer wants to register on the exchange, KYC procedures are performed to accurately determine their identity. How to complete KYC on Nami? Step 1: Access the Verification Screen On the Unverified Account screen, select “ Verify” , then tap “ Start Verification.” Step 2: Select Nationality and Document Type Choose the required information: - Nationality - Document type: National ID / Passport / Driver’s License Step 3: Upload identity documents - Capture your document images according to the selected type in Step 2: - National ID (CCCD): Front and back (2 photos) - Passport: Full information page (1 photo) - Driver’s License: Front and back (2 photos) Important notes: - Ensure the image is clear, well-lit, and in focus. - All four corners of the document must be visible. - Use original, valid documents (not expired). - Do not edit images or use flash; avoid glare and reflections. - No information should be obscured (e.g., ID chip must remain visible). - If the photo does not meet requirements, retake the image. Step 4: Record Facial Verification Video After uploading your documents, record a 10-second video of your face. Video requirements: Maintain proper distance between your face and the device. Slowly turn your head from left to right to capture all facial angles. Important notes: - Do not wear hats. - Avoid makeup. - Do not capture the video via screenshots. Step 5: Review and Submit Information Check and update any missing or incorrect information before submission. Tap “Submit Verification” to proceed with the review. - Verification results will be sent via email and in-app notification: - Successful verification: Users can access all features, including trading, deposits, and withdrawals. - Failed verification: Users will receive the reason and be prompted to re-verify. Note: Nationality and Document Type are automatically taken from Step 2 and cannot be edited.